Impact on Sustainable Leadership and Management

+29% overall

 

  • Increased confidence in exercising their leadership

  • Improved connection to the organization’s vision

  • Improved personnel management skills

  • Better relationships

    • Working relationship with direct reports  +77%

    • Working relationship with peers  +63%

    • Working relationship with supervisor  +71%

    • Working relationship with clients  +37%

    • Conflict reduction  +52%

 

 

Impact on Organization and Teams

+48% overall

 

  • Improved clarity in decision-making processes, roles and responsibilities

  • Organizational effectiveness

    • Teamwork  +67%

    • Job satisfaction  +61%

    • Organizational commitment  +44%

    • Fewer customer complaints  +34%

  • Increased productivity  +53%

  • Improved quality  +48%

  • Bottom line profits  +22%

 

 

Impact on Job Satisfaction, Retention and Turnover

 

  • Retention  +32%

  • Cost reductions  +23%

 

 

Impact on Attitudes, Beliefs and Personal Life

 

  • Increased effectiveness at balancing professional and personal life

  • Increased confidence at work, resulting in better interpersonal skills and relationships

 

* As reported by Manchester US Consulting, “Executive Coaching Yields Return on Investment of Almost Six Times Its Costs” (January 4, 2001); MetrixGlobal, “Executive Briefing: Case Study on The Return Investment of Executive Coaching” (November 2, 2001); Chemistry Business, “The Case for Executive Coaching” (November 2002 International Coach Federation and Linkage, Inc.); and International Coach Federation, “Analysis of the 1999 Survey on Coaching in Corporate America” (November 22, 1999).

 

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