Increased confidence
in exercising their leadership
Improved connection
to the organization’s vision
Improved personnel
management skills
Better relationships
Working
relationship with direct reports
+77%
Working
relationship with peers
+63%
Working relationship with supervisor
+71%
Working relationship with clients
+37%
Conflict reduction
+52%
Impact on Organization and Teams
+48% overall
Improved clarity in decision-making processes, roles
and responsibilities
Organizational effectiveness
Teamwork
+67%
Job
satisfaction
+61%
Organizational
commitment
+44%
Fewer
customer complaints
+34%
Increased
productivity
+53%
Improved quality
+48%
Bottom line profits
+22%
Impact on Job Satisfaction, Retention
and Turnover
Retention
+32%
Cost
reductions
+23%
Impact on Attitudes, Beliefs and
Personal Life
Increased effectiveness at balancing professional
and personal life
Increased confidence
at work, resulting in better interpersonal skills
and relationships
* As
reported by Manchester US Consulting, “Executive Coaching Yields
Return on Investment of Almost Six Times Its Costs” (January 4,
2001); MetrixGlobal, “Executive Briefing: Case Study on The Return
Investment of Executive Coaching” (November 2, 2001);
Chemistry Business,
“The Case for Executive Coaching” (November 2002 International Coach
Federation and Linkage, Inc.); and International Coach Federation,
“Analysis of the 1999 Survey on Coaching in Corporate America”
(November 22, 1999).
